Frequently Asked Questions
Do I purchase directly from Snowboards Online?
No, we do not sell any products directly. We are a product search
engine. We help you find the products you are looking for. Once you
have found the product or products you are interested in you will be
redirected to the relevant retailers web site where you can learn more
about whats on offer and finally, if you choose, complete your purchase.
How can I place an order?
To place an order from our website simply click on the "Buy it Now"
button on any product page. This will redirect you to the online shop
that is selling this product.
I cannot find the product I am looking for, can you help?
Snowboards Online employs advanced search engine technology to make it as
easy as possible for you to find the products you are looking for with
minimal effort. If the product you are looking for cannot be found on
this website we will search all of our websites for you automatically
to try and find the product for you.
Can Snowboards Online provide me with a shipping quote?
No, you will need to contact the retailer directly to get shipping
quotes. Most of the time when you 'Checkout' or initiate an order with
the retailer they will provide you with an instant shipping quote. In
some cases shipping prices are not provided on 'Checkout' by retailers.
In this case they will contact you by email once an order has been
placed to approve shipping prices before they process your payment.
How do I make payment?
All payments are made directly through the retailers online shop.
Can Snowboards Online give me specific details about a product?
No, you will need to contact the retailer directly to get further
details about a specific product. In many cases further details can be
seen by clicking through to the retailers website using the "Buy it
Now" button on our website.
I am having trouble ordering a product can you help?
Yes, in the rare case that you experience any difficulty ordering a
product through our website please let us know and we will be happy to
assist you. Contact us here.
I am having problems with a product I purchased can you help?
No, you will need to contact the retailer where you originally
purchased the product to get assistance.